12/15/23

Elevating the Customer Experience with Generative AI

🎙️ Welcome to this episode of the Disambiguation Podcast, "Elevating the Customer Experience with Generative AI" where we delve into the transformative power of AI in the areas of marketing, sales, and customer service.

🌟 Our special guest, Lily Chiu-Watson, Director of Product Marketing Experience Intelligence at Adobe Digital Experience BU, shares her expert insights on leveraging generative AI to revolutionize customer interactions and business strategies.

🔍 In this episode, we discuss:

How generative AI is reshaping the functions of marketing and sales.

Innovative strategies for personalizing customer experiences with AI.

Real-world examples of AI-driven success stories in customer service.

The future of customer engagement in the era of AI technology.

👥 Perfect for marketers, sales professionals, customer service experts, and tech enthusiasts looking to stay ahead in the rapidly evolving digital world.

📈 Learn from Lily's experience and discover actionable insights to elevate your customer experiences with the latest AI advancements.

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2023 Year End Special

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Generative AI in Retail